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For U.S. orders, standard shipping is free on orders over $79. For orders under $79, standard shipping is $8.99.
No sales tax is collected at checkout.
You may request a return within 30 calendar days after delivery. Items must be unused, in their original condition, and returned according to our return instructions.
To start a return, email us at info@pawitems.com before sending anything back. Refunds are reviewed after the returned item is received and inspected.
Learn More Here - Return Policy
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Customer Service:
Need help with sizing, shipping, returns, or your order? Email us at info@pawitems.com.
A Cooler Surface with a Soft Place to Rest Their Head
Warm rooms and plush bedding are not comfortable for every dog. This cooling mat combines a smooth ice-silk surface with a padded side bolster, giving pets an open place to stretch out while keeping a soft edge nearby for leaning or resting their head.
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Cool-to-the-Touch Ice-Silk Surface
The smooth fabric feels cooler against the body than thick, heat-trapping plush materials and creates a lighter resting surface for warmer indoor conditions. -
A Soft Padded Bolster
The polypropylene-cotton-filled edge gives dogs a cushioned place to lean against or use as a headrest. -
Open Space for Stretching Out
The low-profile mat leaves most of the resting area open, making it suitable for dogs that prefer to lie flat or extend their legs. -
Non-Slip Backing
Textured backing helps reduce everyday movement on tile, wood, and other smooth indoor surfaces. -
Made for Everyday Resting Areas
Place it on the floor, sofa, or over an existing pet bed to create a smoother, less plush contact surface. -
Five Color Options
Available in blue, yellow, green, pink, and grey to suit different rooms and pet spaces.
Materials: Cooling ice-silk fabric, polypropylene-cotton filling
Available colors: Blue, Yellow, Green, Pink, Grey
Available sizes:
- XXS: 45 × 35 cm / 17.7 × 13.8 in
- XS: 55 × 40 cm / 21.7 × 15.7 in
- S: 65 × 50 cm / 25.6 × 19.7 in
- M: 80 × 60 cm / 31.5 × 23.6 in
- L: 100 × 75 cm / 39.4 × 29.5 in
- XL: 120 × 75 cm / 47.2 × 29.5 in
- XXL: 150 × 100 cm / 59.1 × 39.4 in
Sizing note: Measure your dog while lying in their usual resting position and allow room for stretching. The listed measurements cover the full mat, including the bolster area, so the completely flat resting surface is slightly smaller.
Cooling note: This mat provides a cool-to-the-touch fabric surface but does not actively lower your pet’s body temperature. Always provide fresh water, airflow, shade, and an appropriately cooled indoor environment during hot weather.
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Have a question? We can help.
Find answers to common questions about shipping, sizing, returns, and orders. Need more help? Email us at info@pawitems.com.
When my order will be shipped?
We will process the order within 1-3 business days after payment.
How long does it take to get my order?
The delivery time depends on different shipping methods. Express shipping: Within-3-10 business days. Standard shipping: Within 7-20 business days after shipment. Delivery can take longer during peak periods or if your parcel is being checked by customs. It may be delayed for 5 business days for any special situations. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
How can I change the shipping address?
There is a very limited time in which you can change the shipping address. If your order hasn't shipped yet, please contact our customer service team with the order number to change the shipping address. We're sorry that the shipping address can't be changed if the order is shipped.
What forms of payment do you accept?
We accept PayPal, AMEX, Apple Pay, Diners Club, Shop Pay, Google Pay, Mastercard, Visa, Bancontact.
How can I modify/cancel my order?
There is a very limited time in which you can modify/cancel the order after payment. If your order hasn't shipped yet, please contact our customer service team with the order number about the modification/cancellation. We're sorry that the order can't be modified/canceled if the order is shipped.
How can I return the order?
You may request a return within 30 calendar days after your order is delivered. Please contact us at info@pawitems.com before sending anything back, so we can provide the correct return instructions.
For more information, please check here.
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