Christmas Snow House Orthopedic Dog Bed
For the United States: Orders above $79, get free shipping! For orders under $79, our standard shipping is a flat $8.99.
All taxes are borne by us (Paw Items), buyers do not need to pay additional taxes.
If you would like to return your order for any issues, please contact us within 30 calendar days after delivery.
To return a purchase, simply email us through info@pawitems.com.
Once your return is received and inspected, we will email you to notify that we have received your returned item. We will also notify you of the approval of your refund.
Learn More Here - Return Policy
Safe Payments:
With global payment options, your payment at Paw Items is secure and fast.
Logistics Guarantee:
- 1. Provide accurate logistics tracking service for each parcel!
- 2. Full refund with packages damaged or not delivered. Learn more.
Security & Privacy:
Protecting your privacy is IMPORTANT to us! We DO NOT sell your personal information and your information will only be in accordance with our privacy policy in order to improve better service.
Learn more about our Privacy Policy.
Customer Service:
Our customer service is always here, and we look forward to hearing from you! Contact via info@pawitems.com, we will be with you very soon.
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
When my order will be shipped?
We will process the order within 1-3 business days after payment.
How long does it take to get my order?
The delivery time depends on different shipping methods. Express shipping: Within-3-10 business days. Standard shipping: Within 7-20 business days after shipment. Delivery can take longer during peak periods or if your parcel is being checked by customs. It may be delayed for 5 business days for any special situations. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
How can I change the shipping address?
There is a very limited time in which you can change the shipping address. If your order hasn't shipped yet, please contact our customer service team with the order number to change the shipping address. We're sorry that the shipping address can't be changed if the order is shipped.
What forms of payment do you accept?
We accept PayPal, AMEX, Apple Pay, Diners Club, Shop Pay, Google Pay, Mastercard, Visa, Bancontact.
How can I modify/cancel my order?
There is a very limited time in which you can modify/cancel the order after payment. If your order hasn't shipped yet, please contact our customer service team with the order number about the modification/cancellation. We're sorry that the order can't be modified/canceled if the order is shipped.
How can I return the order?
We offer a 30-day money-back guarantee from the date when the order is delivered. Please contact info@pawitems.com
For more information, please check here. View More →
